12 years delivering retail transformation at scale

Posted in | 22nd October 2026 | By Georgie Williams-Pitt

RMS has built a 12 year partnership with Sainsbury’s, establishing our position as its No.1 merchandising partner of choice and supporting transformation across its UK estate, spanning both Superstore and convenience formats.

From major flagship store transformations and openings to fast paced Sainsbury’s Local programmes, we bring the scale, specialist retail expertise and experienced onsite leadership needed to deliver complex change in live trading environments.

Our support extends across MSR programmes, combining full scale installation, merchandising, national logistics and project management. Supported by systems specialists, equipment management teams and experienced Team Leaders, we coordinate people, materials and activity around each programme’s requirements, from mobilisation through to handover.

Built through years of close collaboration, our teams have a detailed understanding of Sainsbury’s stores, systems and ways of working. This knowledge helps us anticipate challenges, resolve issues onsite and maintain consistent delivery across individual flagship projects and national rollout programmes.

Our Partnership in Numbers

Grocery Transformation at Scale

RMS supports Sainsbury’s across its Superstore and convenience estate, delivering everything from individual flagship transformations to coordinated openings, refurbishments and national programmes.

Our integrated delivery model brings together project management, installation, merchandising and logistics, with specialist teams and experienced onsite leadership scaled around each programme.

Our delivery capability includes:

  • Project and programme management: mobilisation, resource coordination, implementation planning and delivery oversight.
  • Store phasing and sequencing: practical plans that align transformation activity with construction, trading requirements and customer access.
  • Superstore and flagship transformations: major refurbishments, full store reconfigurations and new store openings.
  • Sainsbury’s Local programmes: convenience store openings, refurbishments and layout changes.
  • Specialist retail installation: fixture installation, equipment changes and section moves.
  • Systems expertise: specialist support to coordinate systems activity with the wider implementation programme.
  • Equipment and national logistics management: equipment planning, storage, distribution and onsite coordination.
  • Full store merchandising: category and planogram implementation across grocery, general merchandise and health & beauty.
  • Operational readiness: back of house organisation, readiness and compliance checks, and post-opening support.

Working across days and nights, our teams combine experienced Team Leaders with specialist merchandising, systems and installation colleagues. This flexible resource model enables RMS to deliver complex individual projects while supporting concurrent activity across multiple locations.

Planning and Phasing Complex Live Store Transformation

RMS brings extensive experience of delivering significant transformation while Sainsbury’s stores remain open and trading.

Successful delivery depends on carefully sequencing works around construction activity, store operations, equipment availability and customer access. We bring these requirements together through clear planning, close communication and experienced onsite leadership, giving store teams and delivery partners a coordinated framework within which to work.

The Sainsbury’s Tonbridge Superstore transformation demonstrates this capability. Alongside delivering the merchandising and transformation programme, RMS led the project phasing strategy, developing the implementation plan around which construction and store teams operated. A dedicated Equipment Manager and enhanced Team Leader structure coordinated equipment, resources and activity throughout the programme.

This combination of strategic planning and practical retail experience allows RMS to operate as an integrated extension of Sainsbury’s delivery team, resolving challenges as they arise and maintaining momentum through each phase of transformation.

Integrated Retail Transformation

A Partnership Built on Trust

Our 12 year relationship with Sainsbury’s is built on close collaboration, detailed operational knowledge and consistent delivery. As Sainsbury’s No.1 merchandising partner of choice, RMS combines the scale to support national programmes with the care and onsite expertise needed to deliver each store successfully.

From flagship Superstore transformations to Sainsbury’s Local openings, we provide accountable leadership, responsive teams and a shared commitment to getting stores ready for customers.