For 15 years, RMS has supported Boots across a wide range of retail transformation programmes in the UK and Ireland, bringing together merchandising and installation expertise with project and programme management, construction and logistics.
From major beauty and cosmetics transformations to store upgrades, new openings, closures and specialist programmes, our teams understand the planning, coordination and attention to detail required to deliver successfully within Boots environments.
Our experience includes working in live stores, coordinating specialist fixtures and equipment, managing multiple workstreams and undertaking Principal Contractor responsibilities on relevant programmes.
Our Partnership in Numbers
Specialist Delivery Across the Boots Estate
Boots stores bring together beauty, cosmetics, pharmacy, healthcare and specialist retail services. Delivering change within these environments requires careful coordination around customers, colleagues and ongoing store operations.
RMS provides an integrated range of services, shaped around the scope and requirements of each programme:
- Project and programme management – surveys, planning, phasing, stakeholder coordination and delivery oversight.
- Specialist retail installation – cosmetics and beauty fixtures, gondolas, shelving and retail equipment.
- Construction and electrical works – supporting store upgrades and reconfigurations, with Principal Contractor responsibilities on relevant programmes.
- Openings, closures and strip-out – coordinating the activity required to prepare, transform or decommission stores.
- Travel retail implementation – supporting delivery within specialist store environments.
- Logistics and equipment management – coordinating kit, deliveries and equipment availability around programme requirements.
- Merchandising and range implementation – delivering layout changes, stock replenishment and post-opening support.
- Compliance and commercial control – maintaining reporting, budget oversight and clear handover arrangements.
Experienced RMS project managers coordinate delivery teams, Boots stakeholders and specialist contractors, providing continuity from initial planning through to onsite delivery and handover.
Managing Complex Change in Live Stores
A key strength of the Boots partnership is RMS’s ability to deliver significant transformation while stores remain operational.
Our teams coordinate installation, merchandising, construction and logistics around agreed phases, store access and trading requirements. This connects specialist fixture installation and wider works with the practical tasks needed to return each area to use.
On programmes where RMS undertakes Principal Contractor responsibilities, we also coordinate specialist contractors and site activity within the wider transformation plan, providing clear accountability for the works under our control.
By managing these activities together, RMS helps Boots maintain continuity, control dependencies and achieve a coordinated store handover.
An Experienced Boots Delivery Partner
RMS combines long standing Boots experience, specialist delivery teams and experienced project leadership to support individual store projects and programmes across multiple locations.
Our understanding of Boots environments, supported by our wider construction, installation, merchandising and logistics capability, enables us to manage increasingly complex transformations with clear oversight and practical coordination.
Delivering retail transformation safely, efficiently and at scale.
